Returns and Refunds Policy

Contact Karu Cookware support before returning an item. Include your order number, the product name, and photos if the item arrived damaged, defective, or incorrect.

Returned items should be unused, in original condition, and packaged securely. Return eligibility depends on the item condition, timing, and fulfillment route.

If an item arrives damaged or incorrect, contact us as soon as possible so we can review the issue and provide the next steps. Approved refunds are returned to the original payment method.

For return instructions, email support@karucookware.com with your order number.